Return Policy
Return Eligibility
We want you to be completely satisfied with your purchase. If you are not satisfied, you may return eligible items within 30 days of receipt for a refund or exchange, subject to the terms and conditions outlined below.
Conditions for Returns
To be eligible for a return, items must meet the following conditions:
- Items must be unopened and in their original packaging
- Items must be in new, unused condition
- Items must be returned within 30 days of delivery
- Proof of purchase (receipt or order confirmation) must be provided
Items Not Eligible for Return
The following items are not eligible for return:
- Opened or used products
- Products that have been damaged due to misuse or neglect
- Items without proof of purchase
- Items returned after the 30-day return period
- Products that have been altered or customized
How to Initiate a Return
To initiate a return, please follow these steps:
- Contact us at infocenter@flixeronaevordur.world or through our contact form to request a return authorization
- Provide your order number and reason for return
- Wait for return authorization and instructions
- Package the item securely in its original packaging
- Ship the item to the address provided in your return authorization
Return Shipping
Customers are responsible for return shipping costs unless the return is due to our error (wrong item shipped, defective item, etc.). We recommend using a trackable shipping service for returns, as we are not responsible for items lost in transit.
Refund Process
Once we receive and inspect your returned item, we will notify you of the status of your refund. If approved, refunds will be processed to your original method of payment within 5-10 business days. Please note that it may take additional time for your bank or credit card company to process the refund.
Exchanges
If you wish to exchange an item for a different product, please contact us first. Exchanges are subject to product availability and the same return conditions apply. You will be responsible for any price differences and additional shipping costs.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately with photos of the damage. We will work quickly to resolve the issue by providing a replacement or full refund, including return shipping costs.
Late or Missing Refunds
If you haven't received your refund within the expected timeframe, please:
- Check your bank account or credit card statement
- Contact your bank or credit card company, as processing times may vary
- Contact us if you still have not received your refund
Contact Us
If you have questions about our return policy or need assistance with a return, please contact us:
Email: infocenter@flixeronaevordur.world
Address: 5466 Tedmar Ct, St. Louis, MO 63139, United States
Phone: +1 (452) 014-5698
Policy Updates
We reserve the right to update this Return Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our services after changes are posted constitutes acceptance of those changes.